About Us

Anika Tech Support born from a simple vision – To give our clients the technical expertise that they may not have along with a high level customer service and support that all business requires in today’s technological world.

A senior leadership team of professionals utilising a combined 20+ years of service in IT Support including Desk Side Support, Remote Support, Project Management, Security, Business Growth and Customer service.

Our work force is made up of business managers, Account Managers, 1st, 2nd and 3rd Line engineers and our in-house marketing experts to provide you with complete reassurance that your hiring the right team.

Anika Tech Support is a forward thinking IT Company, that provide a team of highly skilled engineers with the knowhow on the latest technologies available for businesses, we have grown from strength to strength and we delivery high quality superior proactive support to help organisations who wish to use current technology and trends as a vehicle for driving their business growth and gain a competitive edge.

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Our Vision

We want to become London’s Leading Managed IT Service provider.

We will achieve this vision by applying over 20+ years of collective knowledge, experience and success to deliver fantastic IT Support Technology and Solutions that are accompanied with services that go above and beyond expectations.

Our superior services will be delivered to our clients through the following service objectives:

1. Become the One point of contact for all your IT Requirements,
2. Implement and manage technology solutions that will drive your business to success.
3. Focus on implementing solutions that will solve your challenges and help grow your business.

Our Mission Statement

To drive the ongoing success of local businesses through the correct use of Technology and Support Solutions accompanied with excellent customer service.

We are dedicated to providing every one of our clients with an exceptional service that not only meets but exceeds expectations.

At Anika Tech Support our clients come first, we will commit to supporting you so you can focus all your time and energy on developing your business.

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Our Company Values

as our company continues to grow and evolve we have found that our company values have been the focus in everything we do and this is guiding our business, our brand and our clients to success.

Excellence

In everything we do, All our company values are aimed around excellence, to be customer focused, to be knowledgeable in the areas we specialise, to be a team player, accountability will drive excellence, and innovate through experimentation will give us the knowledge to provide you with excellence in solutions and service.

Adaptable

We have learnt that in our business no two clients are the same and no two projects are the same, no two colleagues are the same and no two situations are the same, so we have learnt to become adaptable in every way, technology changes so fast that we need to be able to adapt, embrace and progress with this change, how well we adapt to change will determine how durable our success will be. Our team have learnt to roll with the change and still preform.

Accountable

If it is to be, it’s up to me with this approach we find that our clients are able to stay focused on what they do best and let us drive them forward. We encourage honesty and always discuss what is not performing well so we can have a discussion or conversation around what needs to be improved. If you have people who are not accountable they will begin to sweep things under the rug or perhaps worse, begin to point fingers or pass blame around, this is why we make sure our values are taken seriously and adhered to during the recruitment process.

Empathy

The ability to understand the challenges that others deal with, what they care about and how we can help them thrive to hit their goals and maximise their potential.

Work Transparency

We never hide things from our clients and one of our values as a company is to be transparent. Throughout our carers we have all noticed similarities when discussed, the main one we found that if people are honest, transparent and direct in all communication you save a lot of time.

If You have been searching for more than your average Local IT Support, or more than your local IT guy, and are looking for the level of service you can trust, the partnership that will guide you through all the technical jargon and make it nice and simple for you to digest, if you’re looking for someone to go above and beyond, exceed expectations and proactively look after your Network, Infrastructure, Staff and much more then you found us.

Contact us today so we can get you started, back on the right path or redirect you with the right solutions and give you the peace of mind you require to focus on your business

Get in Touch with Us

Use this form to contact us today, We look forward to hearing from you.

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